Ірина Г.

ФрілансериІрина Гришина

Veni Vidi Vici

Україна Свалява, Україна
1 рік тому
Вільний для роботи Вільний для роботи
на сервісі 1 рік

Спеціалізація

E-mail маркетинг
174 місце з 299
Встановлення та налаштування CMS
377 місце з 531
Позиція в загальному рейтингу 26
  53329 місце з 214805

Резюме

Apexgroup.de

  • Email’s parsing from web-sites (eBay, Rakuten, social networks)
  • Teaser letter creation
  • E-mail marketing champagne (Mail chimp)
  • 30/60/90 day planning
  • Email reminders
  • Pre-sales activity;
  • E-sellers research on eBay/ Amazon;
  • Facebook/VK/OK promo;
  • Google analytics
  • Skype /website chat client’s support
  • E-store creation ( Wordpress ) Examples:

http://www.ukraine-product.com.ua

http://www.ukraine-svalyava-novyny.com.ua/ 

http://eco-produkty.ukraine-svalyava-novyny.com.ua/ 

http://mebli.ukraine-svalyava-novyny.com.ua/ 

 

Softwear/CRM:  Pipedrive, CapsuleCRM; Mailchimp; Tel2; Email Verifier etc 

 

Head of ticketing department

SEP `12 – DEC’15

OSW TRAVEL LLC (Tour operator Kuda Ugodno)

 

  • Sub-agent network development
  • Agency  agreements with
  • Reservation & ticketing in Galileo GDS;
  •  Ticket’s sales for the scheduled and charter flights
  • BSPlink
  • Charter flight’s arrangements (transfer; catering, hotels etc)
  • Railway& Bus on-line booking engine implementation
  • Internet Booking Engine &Go-link implementation
  • Multi-BSP sales;
  • Conferences, seminars with the partners

 

Manager  of the Scheduled and Charter Flights Department

SEP’09 – SEP’12

Turtess Travel 

 

  • BSP &Charter ticketing reports;
  • The charter flights space control in Master Tour;
  • Block-space agreements with the travel agents;
  • Close cooperation with the Airport operations in Ukraine and abroad
  • Special contract’s conclusion with the GDS in Ukraine

Business Consultant / Marketing Manager

Apr 2007 – Jul  2011 

Ciklum Outsourcing IT LLC (2mba-WorldTicket project (www.worldticket.net )

  • Business Consulting for the web-based airline’s reservation system development;
  • Search of the new potential customers;
  • Negotiations with the potential customers.
  • Pre-Sale meeting and Solution Demonstration;
  • Training of the new customers and support of the Airline customers;
  • Customer’s  testing and bug reporting by JIRA business application;
  • Solution localisation  into Russian Language;
  • Initial solution setup for the new WorldTicket's customers;
  • Close cooperation with QA and development teams.

Recommendations

•       Vitaliy Durnev  (PM,  Ciklum Outsourcing IT LLC (2mba-WorldTicket project)

vdurnev@gmail.com

       Danni Tim Boeger, CTO, 2mba-WorldTicket

Market Development Manager

Sep 2002 - Apr 2007 

Airline Donbassaero (http://www.donbass.aero)

  • Daily monitoring of the flight’s revenue;
  • Managing inventory by seat allocation of different fare classes to maximize revenue;
  • Based on route sales and tracking of forward updating on a weekly basis the revenue forecast for each route for each flown month;
  • Follow route and base performance against budget and recommend corrective actions to higher level managers and other commercial areas;
  • BSP implementation;               
  • Monitoring competitor's prices;
  • Identifying and monitoring special events;
  • Cooperating with other commercial departments, like network department for capacity changes, marketing department for promotions and campaigns, etc;
  • Research of new  business opportunities in different markets;
  • Business contacts on domestic and international markets;
  • Cooperation sales coordination  with the travel agencies

 

International Relations Department Manager

  • Interline agreements;
  • Special Prorate Agreements;
  • Schedule distribution via OAG
  • Cooperation with CAE as for crew’s training for A320                 

Charter Flight Support Manager

•       Scheduled/charter flight operation arrangements. Cooperation with Handling / Insurance companies;

•       Cooperation with the Airline’s representatives in different countries;

•       Aircraft's/ crew's/passenger's/third party's insurance agreements;

•       Charter requests coordination/cooperation with Travel Agents;

•       Hotel & transport arrangements for airline’s crews;

•       Flight operation Permissions coordination with Civil Aviation Authorities

Recommendations

•       Ton Hens  (Deputy Director General Commercial,  Airline Donbassaero)

tonhens@planet.nl

 Education

 State Academy of Management (Donetsk, Ukraine)

End date 1999

External Economic Magistr  Diploma  #11195179

 Language

Russian - native

Ukrainian - fluent

English - fluent

 Courses, Trainings, Certification

  • Galileo Eastern Europe(Kiev, Ukraine)
  • End date 2013, 2014
  •  Galileo Basic and E-ticketing
  • HyperSoft(Moscow, Russia)
  • End date 2004
  • Airline Sales Control
  • National Aviation University (Kiev, Ukraine)
  • End date 2002
  • Rules of the Aviation Insurance, Certificate №02382

                                                    

 Additional Information

Computer Skills

  • Office/Word/Excel/Power Point/Outlook Express; Adobe Acrobat Expert Professional/Read
  • GDS/CRS/Master Tour
  • BSPlink
  • Galileo (Basic Course ; E-ticket Certificates )
  • Gabriel (Intermediate)
  • Sell-More-Seats (Expert)
  • Bug and Issue tracking software JIRA Intermediate
  • Master Tour (Flights\Schedule\ Booking Modules)
  • Wordpress/ Joomla

Personal Qualities

  • Responsible, creative, flexible for business trips and work under the pressure. Team-player with strong communication skills.
  • Interests and Hobbies   Travelling, Fitness, Swimming

Навички та вміння

Активність

  Останні ставки 1
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