Anastasiya Y.

ФрілансериAnastasiya Yushchenko

"We are shaped by our thoughts; we become what we think. When the mind is pure, joy follows like a shadow that never leaves."

Україна Київ, Україна
1 місяць 9 днів тому
Вільний для роботи Вільний для роботи
на сервісі 1 рік

Спеціалізація

Англійська мова
655 місце з 3398
Робота з клієнтами
75 місце з 443
Позиція в загальному рейтингу 41
  24394 місце з 227938

Резюме

Education
September 2012 – 2014
Foreign trade manager (Master)
Kyiv, Ukraine
September 2008 – June 2012
BA  in Management of  Organization  Specialist (Bachelor)
National Aviation University
June 2008
High School Diploma        
High School №4
Komsomolsk, Ukraine
Professional Experience 
 
September 2016 to the present days
Self-employed
June 2015-September 2016
Company “Apparel Group” Dubai
Position: Senior manager  (“Sale associate” June – August)
Responsibilities:
- greeted customers and identify customer needs and directing them to an appropriate product;
- provided advice to clients regarding particular products or services;
- explained the use and advantage of the product to customers;
- cross sell products;
- delivery all KPI’s (UPT, ATV, Conversion);
- working as part of a team and assisting colleagues when necessary;
- taking delivery of stock from suppliers or warehouse and storing appropriately.
- operating the till and accurately counting and reconciling the till float;
- build productive trust relationships with customers;
- making sure the store is clean, tidy and safe at all times;
- keeping up-to-date with all current promotions within the store;
- take cash from customers and process transactions accurately and efficiently;
- damage manager;
- fill all administrative files.
September 2014 – April 2015
Private enterprise «Miledyna»
Position: “Online store manager”
August 2013 – July 2014
Private enterprise «Dar’yu»
Position: “Assistant Head”
Responsibilities:
- organization of work schedule, business meetings and travel arrangements of the directorate;
- organization of delivery and dispatch of official correspondence and special documentation;
- written translation of the documents from English to Russian and vice versa;
March 2013 - June 2013
Call center "Skyinform"
Position: “Flight booking agent”
Responsibilities:
- make reservations for the customers on scheduled airline flights;
- customers’ assistance and consultancy by phone;
September 2012 - March 2013
Marketing-partner (Kyiv, www.marketing-partner.ua)
Position: “Office Manager”
Responsobilities:
 Administrative and management support:
- reception of visitors in the office;
- assistants to clients and visitors;
- processing of incoming and outgoing correspondence;
- maintenance of archive documents, letters, newspapers, newsletters;
- ensuring the functioning of the office;
- coordinate the various issues with other departments.
June  7th  2011 – July 30th 2011
Study Practice at LLC Leomi-Original, Ukraine, Poltava region
Studying the organizational structure of the company
(in particular analyzing  functions of  marketing and distribution departments).
Final thesis based on this research work.
Additional Education
Certificate
Issued on  05.04.2012/ 13.04.2012
Courses of International passenger fare and transportation documents
Certificate
Issued on  23.04.2012/ 27.08.2012
Global distribution system “Amadeus”
Certificate
Issued on February 11, 2011
The London School of English, Kyiv
General Director: Nicholas Morris
Languages
Ukrainian      Native Speaker
Russian         Native Speaker
English          Upper-Intermediate
January 31th  2015 – February 1 st 2015
Position: Assistant at the conference
Company’s name: DEC education
Responsibilities:
- administrative assistance;
- administrative of the representative in consultation of clients;
- assistance in completing the questionnaire.
November 17-18 2011, Kyiv
Participation at International scientific-practical conference
“Finance: theory and practice”
October 27 – 28, 2011, Kyiv
Participation at VI International scientific-practical conference
“Modern problems of Management”
March 2010 – April 2010
Volunteer at the International Human Rights Documentary Film Festival in Kyiv, Ukraine
Skills and knowledge
- advanced PC user - MS Office (Word, Excel, Outlook)
- knowledge of office equipment
- the ability to perform all tasks
Personality 
Responsibility, diligence, tact, stress.
Interests:
Photography and design, spot, books, music, youga
Member of  the basketball team in High School (winner’s team in the year 2005 and 2006)

Навички та вміння

Активність

  Останні ставки 4
ОПЕРАТОР Call-ЦЕНТРА со знанием английского языка
Менеджер по продажам со знанием иностранного языка
Tech support specialist
Секретарь

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